Cheap as Chips, 12/485 Main North Road, Evanston

Reviews

• Selina Sky

  04.06.2018
  ★ ☆ ☆ ☆ ☆
  If I could this would be a 0. Normally they are great but this time round they couldn't even be close to tolerable. I bought a piece of furniture brand new $200. I started to put the furniture together when I came across 3 draws completely scratched, they were of course closed at this time so had to call Sunday. They were more then happy to swap the 3 drawers, they took them from a different display then mine, I had mentioned this and they said it will be fine they should fit as its a similar display. I put the drawers in and they were to wide for my set. Monday was a public holiday so had to deal with this Tuesday after work. They exchanged the 3 drawers once again with the correct display ones. I asked if I could get a partial refund in anyway as I paid out right for brand new furniture not display and they said no because I didn't bring back the entire furniture that has already taken me 8 hours to build. I took the display draws got home, they don't fit they have got the wrong connectors on them to slide in, I called once again they said that the only way they will help me now is if I take the entire thing down and get a new one (Still no partial refund) and rebuild it. The were rude to me when I asked if I could get a partial refund (Like maybe $20 refunded.) They were rude when I called and explained that there drawers had the wrong connector on it, they were saying it must be how I've built my display. Yet my right side of the display is perfect, draws fit no problems. Now they expect me to take it all apart, put back in the box, give to them, get a new one and rebuild from scratch for no partial refund. They didn't even assist me carrying the drawers out or in. Absolutely worst experience I've had at this place and normally I have a wonderful experience there. Definitely will be shopping at other bargain stores over this place for now.

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